Privacy Policy
Effective date: • Applicable to Canadian users of IncomePulse studio rental services.
Scope
This policy applies to incomepulse.pro and all studio rental services we offer across Canada.
Information We Collect
- Contact details provided through forms (name, email, phone).
- Booking details (preferred city, dates, studio type).
- Usage data and cookies for analytics and performance.
How We Use Information
We use data to provide quotes, manage bookings, improve services, and meet legal obligations.
- To communicate quotes, confirmations, and updates relating to studio rentals.
- To personalize recommendations and optimize availability.
- To monitor performance and secure our systems.
- To comply with legal requests and tax or accounting requirements.
Sharing
We do not sell personal data. We may share with service providers under confidentiality to fulfill bookings.
- Facility operators to confirm and service your booking.
- Payment processors to complete transactions (tokenized; no full card storage on our servers).
- IT, security and analytics providers operating under data processing agreements.
Security
We implement safeguards appropriate to the sensitivity of the information and review controls regularly.
- Encryption in transit (HTTPS) and in storage for sensitive fields where applicable.
- Access control, least privilege, and audit logging on administrative systems.
- Vendor risk assessments and contractual security commitments with processors.
Your Rights (Canada)
Under PIPEDA and provincial privacy laws, you can request access, correction, or deletion of your personal data.
- Access: receive a copy of personal information we hold about you.
- Correction: update inaccurate or incomplete information.
- Deletion: request deletion where no longer required, subject to legal retention.
- Withdrawal of consent: opt out of non-essential processing like analytics.
- Complaint: contact the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights were infringed.
Retention
We retain data only as long as necessary for the purposes outlined and applicable law.
- Booking records: typically 7 years for accounting and tax requirements.
- Customer support records: up to 24 months after resolution.
- Analytics data: 14–26 months, or sooner if consent is withdrawn.
Contact
For privacy questions: [email protected]
Privacy contact (Canada): +1 (604) 555-6384
If you have accessibility needs, you may request this policy in an alternative format.